General Policies
Last Updated: August 1, 2024
Purpose
Scope is committed to protecting your privacy and providing you with a positive experience on our website and through our services.
This Privacy Policy explains how Scope collects and uses your information when you use our services or interact with us in other ways. This Privacy Policy applies to the information we collect about users of our services. We may change this Privacy Policy from time to time, and if we do, we will provide the updated policy on our website through our Privacy Policy page. If you do not wish to disclose your information, please do not use our services or otherwise provide us with your personal information. We encourage you to review this Privacy Policy whenever you access the services to stay informed about our information practices and the ways you can help protect your privacy.
Scope
The Scope Privacy Policy applies equally to all individuals who visit the website www.scopehrd.org and use the services provided by Scope for Training, its partners, and its affiliates.
Privacy Policy
Information Collection
Our services require you to share with us personally identifiable information, which may include information such as your name, title, educational background, job title, years of experience, employer name, work address, work phone number, work fax number, business email, home address, home phone number, and social media accounts such as LinkedIn, used by our Policy when you use our services. The required information varies depending on the training program you wish to register for or subscribe to.
Information You Provide to Us
We collect the information you provide directly to us. For example, we collect information when you interact with our contact centre and team. Types of information we may collect include, but are not limited to:
- Data you provide by filling out forms on the site. This includes data provided in the registration sections only on the website (such as creating an account). We may also ask you for personal data (such as when you report a problem on the website). If you communicate with us in writing via email or any other electronic means, we may keep a record of that correspondence.
- Details of your visits to the website, including, but not limited to, traffic data, location data, weblogs, and other communication data, and the resources you access.
Information We Collect Automatically When You Use Our Services
When you access or use our services, we collect information about you, including usage information and other tracking technologies.
Use and Sharing of the Information You Provide
Scope does not share the data collected with third parties except as described below or in this Privacy Policy. Scope may use the information collected from you on its website or through your interaction with us via phone or email as follows:
● To perform the services Scope has been entrusted to perform by you or your employer.
● To respond to your inquiries, comments, questions, or requests.
● To monitor and statistically analyze the use of our services and improve the services provided.
● To share information with Scope partners and affiliates related to the normal delivery of the services you request.
● To communicate with you about our services if you have agreed to this.
● To verify and monitor compliance with our Privacy Policy.
● Scope may disclose your information in good faith if required by legal authorities entitled to request such information.
International Information Transfer
The information we collect from you is usually transferred to, stored, and processed in databases controlled by Scope in Saudi Arabia and Egypt. Please be aware that we may transfer your information to locations outside your country, which may not provide the same level of data protection as your country's laws. However, the collection, storage, and use of information will remain subject to this Privacy Policy, and where we disclose your information to third parties abroad, we take reasonable steps under the circumstances to ensure it is used by this Privacy Policy. By providing us with your information, you acknowledge and agree to this disclosure to third parties abroad. By agreeing to this information disclosure, you acknowledge that, to the extent permitted by law, Scope will not be liable, and you will not be able to claim compensation against Scope for any breach of your privacy by the external recipient of your data.
Third-Party Sites
The Scope website contains links to other websites operated by third parties and partners. Please note that this Privacy Policy applies only to the information we collect through our website, and we cannot be responsible for the information that third parties may collect, store, and use through their websites. You should always carefully read the privacy policy of each site you visit.
Our Commitment to Security
Scope considers the security of your information to be of utmost importance. Scope uses reasonable efforts and measures to protect your information on its website from unauthorized access, use, alteration, or disclosure. All information you submit to us is collected, stored, and processed within databases controlled by Scope in Saudi Arabia and Egypt. However, as effective as our security measures are, no security system is impenetrable. Therefore, we cannot guarantee that the information you provide will not be intercepted as it is sent to us over the Internet.
Rights of the Information Owner
- Right of Access: An individual has the right to ask whether we are processing information related to them and the right to access this information.
- Right to Erase Information: An individual has the right to request Scope to erase their information without undue delay.
- Right to Rectification: An individual has the right to request the correction of information if it is incomplete or inaccurate.
- Right to Restrict Processing: An individual has the right to restrict the processing of their personal information under certain circumstances.
- Right to Data Portability: An individual has the right to request the transfer of their personal information to them or any other party of their choice.
- Right to Object: An individual has the right to object to the processing of their information under certain circumstances.
- Rights to Automated Decision-Making: An individual has the right not to be subject to decisions made solely by automated means if these decisions are likely to affect them.
Privacy Policy for Minors
Scope for Training & Human Resources Development does not knowingly collect information about individuals under the age of 18 without appropriate consent from a legal guardian /parent /custodian.
Academic Integrity Policies and Laws
To uphold scientific and professional ethical values, Scope Training Center always strives to promote the highest standards of academic integrity among its trainers, employees, and trainees. The center is responsible for creating an environment with high levels of academic integrity by setting standards and regulations for the training process, ensuring academic integrity at all stages of the training process, from trainee registration in training programs, during training, and in the examination and results stages. The center believes that promoting academic integrity is an essential part of the personal and intellectual growth of the trainee, and increasing the awareness of trainees, trainers, and employees about issues related to academic integrity contributes significantly to the progress and prosperity of society by graduating individuals capable of taking responsibility for the advancement and elevation of the nation due to their high ethical values.
Forms of Violations of Academic Integrity Laws:
- Cheating: Copying others' work and unauthorized use of any information and training materials in academic exams or other tasks assigned to trainees.
- Plagiarism: Using others' work as one's own without acknowledging the original author.
- Exploiting Collaboration: A trainee relying on another trainee in their group to complete a joint task or exploiting another trainee to complete individual assignments.
- Fabrication and Forgery: A trainee altering or fabricating information available to them in an exam, or presenting a forged medical certificate to avoid attendance.
- Receiving any help during exams or providing information to another trainee, bringing external papers into the exam, or obtaining unauthorized information from exam creators.
- Unauthorized assistance in exams, fabricating information to support lab results or any other work.
- Impersonating Others: A trainee pretending to be someone else in a class, exam, or any task. Both the impersonating trainee and the trainee facilitating the impersonation will be penalized.
- Other Forms of Impersonation: Trainees who sell lectures, notes, papers, or research work during their registration at the center, or who accept payment for their work for others without prior written approval from the center’s administration, will be subject to disciplinary actions. Similarly, trainees who present falsified petitions or documents will be required to withdraw from the program without any compensation.
Anti-Cheating Measures:
Scope Training Center employs a distinguished model for monitoring students' performance and activities on electronic systems through several electronic measures using specialized global systems and systems developed specifically within the center for this purpose, which work integrally to provide reports on monitoring trainees.
- Monitoring compliance with approved study regulations: The administration records all available Internet data used by the trainee to access electronic systems and verifies if the trainee logs in from a location different from the one used, identifying trainees who resort to offices to perform activities and assignments on their behalf.
- Copying and pasting are disabled on classwork portals, and recurring classwork not based on the personal efforts of trainees is checked and addressed accordingly.
- Trainees’ attendance on electronic systems is monitored and recorded.
- Electronic exams are opened and received at the start of the exam period, and trainees can retake the exam multiple times until they pass with a minimum score of 50%.
Mechanism for Reviewing Trainee Work and Activities:
Scope Training Center relies on a unique method to monitor trainee performance and activities on the electronic platform through integrated specialized global systems to provide reports on monitoring trainees and detecting violations of approved study regulations as follows:
- Monitoring trainee attendance on the electronic platform and recording complete attendance times.
- Recording access privileges on the electronic platform and keeping them in databases for reference when necessary.
Online Attendance Policy
Online attendance is a key to successful learning through e-learning and distance education. In this context, synchronous electronic attendance refers to the virtual presence of a trainee connected to the internet on the e-learning portal or virtual classroom through a computer or mobile device, determining whether the trainee is present in real time.
Main Electronic Attendance Policies:
● Virtual attendance is equivalent to regular attendance in terms of counting hours and the minimum number of hours required to be attended, which should not be less than 25% of the total contact hours for the course.
● The E-Learning and Simulation Unit is responsible for monitoring, supervising, and recording trainee access to e-learning systems and virtual classrooms.
● The attendance and absence of trainees in training courses are automatically recorded through virtual classroom systems.
Your Choices:
Promotional Communications
With your prior consent, we may send you promotional messages. You can unsubscribe from receiving these messages at any time by following the instructions accompanying the promotional messages. We may continue to send you transactional or service messages related to existing business relationships without promotional content.
Opt-Out
If you wish to opt out of email and telephone communications, please do not hesitate to inform us by contacting us directly via email at scope.ksa@scopehrd.org or info@scopehrd.org . Please allow 10 business days for Scope to process your request.
Questions and Concerns
If you have any questions or concerns, please contact us via email at scope.ksa@scopehrd.org or info@scopehrd.org . We will respond to your questions and concerns within a reasonable timeframe from receipt.
Changes to General Policies
Please review this page periodically to stay informed of changes to our general policies. We reserve the right to modify this policy as needed. If we decide to make significant changes to our general policies, we will notify you in advance and, where necessary, obtain your consent.
Intellectual Property Policy
All contents of the website are protected by intellectual property rights reserved to Scope Training Center. Any individual who uses the training programs or their components, or engages in the transmission, citation, copying, display, or publication in any manner, will be subject to legal accountability.
Technical Support Policy
Beneficiaries of Technical Support Services:
- All trainees and participants in training courses on the Scope Training Center platform.
Technical Support Channels:
- Via WhatsApp at +966563713883 or +0201555220208
- Via email at scope.ksa@scopehrd.org or info@scopehrd.org
Services Included in Technical Support:
- All services provided by Scope Training Center.
Working Hours:
- From 10:00 AM to 5:00 PM Egypt Time
Beneficiary Satisfaction:
- The quality of service provided and the level of beneficiary satisfaction are measured after the completion of the training program through an evaluation sent via email or by leaving a comment on the program page.
Guide for Supervisory Staff on the Training Environment and Roles and Responsibilities for Team Management
1. Learning System and Student Services Management:
- Eng. Islam Hamdi ( eslam.hamdi@scopehrd.org )
- Responsibilities:
● Supervising the workflow in the E-Learning Department (e-learning platform – supervisors – trainers – trainees).
● Preparing the course schedule and the start of each course.
2. Development and Applications Management:
- Ms. Salma Ali ( salma.ali@scopehrd.org )
- Responsibilities:
● Preparing the workflow plan and the start of each course.
● Supervising operational and developmental projects in the department.
3. Technical Support Management:
- Ms. Menna Mohamed ( menna.mohamed@scopehrd.org )
- Responsibilities:
● Providing technical support for the academic environment.
● Daily monitoring of the e-learning platform's operation.
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Scope Saudi Arabia Branch
- Eastern Province, Dammam - Al Shati District - Gulf Road
- +966563713883, +9660138350004
- scope.ksa@scopehrd.org
Scope Egypt Branch
- Menoufia - Sadat City - First District - Bilal Ibn Rabah Street
- +020482613888, +0201555220208
- info@scopehrd.org
